Last updated: 27 October 2026
1. About DUNBOSS
DUNBOSS is an online clothing store operated by:
CORBAN PETRU PFA
Registered office: Intrarea Baladei nr. 3, Domnești, Ilfov, Romania
Trade Register number: F23/774/2015
Fiscal identification number (CUI): 34807820
Email: contact@dunboss.com
Telephone: +40 753 065 853
In these Terms, “DUNBOSS”, “we”, “us” and “our” refer to CORBAN PETRU PFA. “You” refers to the person using our website or placing an order.
These Terms explain the conditions for using our online store and purchasing our products. Our Shipping Policy and Returns & Refunds Policy also provide information relevant to your purchase. Our Privacy Policy explains how personal information is processed.
Nothing in these Terms or our other policies excludes or restricts mandatory consumer rights. Where a provision conflicts with applicable mandatory law, that law takes precedence.
2. Our store and production partners
Our storefront is built and hosted using Lovable. We use Shopify to manage our product catalogue, shopping cart, checkout and orders. Our print-on-demand production partner, Printify, and its print providers produce and arrange shipment of our products.
Your purchase contract is with CORBAN PETRU PFA, not with Lovable, Shopify, Printify or the carrier. We remain responsible to you for our obligations as the seller, including delivery and statutory remedies for goods that are defective or not as described.
You should contact contact@dunboss.com about your order, rather than having to pursue our production partner yourself.
3. Eligibility and information you provide
To place an order, you must have the legal capacity to enter into a purchase contract under the law applicable to you. If you do not have that capacity, a parent or legal guardian must place or authorise the order as required by law.
Please provide accurate and complete contact, billing and delivery information and use only a payment method that you are authorised to use.
If you notice an error in your order details, contact us promptly. We will explain whether a correction is still possible and whether it affects the price or delivery arrangements. We will not impose additional charges without your agreement.
If you use a customer account or a sign-in option available through checkout, keep your access credentials secure. Account-related provisions apply only where that functionality is available and used.
4. Products and product information
We sell t-shirts with standard store designs and, where offered, t-shirts personalised using content supplied by the customer. Products are generally printed after an order is placed.
The product page identifies the available design, colour, size, material and other relevant characteristics. Please review the description and size chart before ordering.
We aim to present our products accurately. Screen settings and the printing process can cause reasonable differences between a digital preview and the finished product. However, this does not excuse a material difference from the agreed description, an incorrect print or a defective product, and does not affect your statutory rights.
Changes to product listings apply to future purchases. They do not allow us to change the agreed characteristics of an existing order without your agreement.
5. Customer photographs and personalised designs
If you upload a photograph, image, text or other content for personalisation, you must own the necessary rights or have permission to use that content for the requested print. This includes any permissions required from identifiable people shown in a photograph.
Do not submit content that infringes copyright, trademarks, privacy or other rights, or that is unlawful under applicable law. We may refuse content that cannot lawfully be printed or that our production partner cannot accept. If we cannot fulfil an order, we will notify you and refund any payment collected for the unfulfilled items and associated undelivered services.
You retain ownership of your content. You give us and the service providers involved in your order a limited permission to store, process, reproduce and transmit it as necessary to prepare the preview, produce and deliver your order, and handle related customer-service or legal matters. This does not give us permission to use your photograph in advertising without a separate appropriate permission.
Personal information contained in uploaded content is handled as described in our Privacy Policy.
Please check the selected product, size, colour, image quality, crop and print position before submitting a personalised order. A preview is a representation of the intended print, not a guarantee of exact screen-to-fabric colour reproduction. Your statutory rights remain unaffected if we fail to supply the agreed product correctly.
6. Prices and payment
Prices are displayed in euros (EUR). Displayed consumer product prices include applicable taxes that we are required to include.
Delivery charges are shown separately before you submit your order. The checkout displays the total amount payable to us before you confirm the purchase. Optional additional charges require your express agreement.
For delivery to a supported country outside the European Union, local import taxes, customs duties or clearance charges may apply if they are not included or collected at checkout. Any applicable arrangements will be explained before purchase. Such charges do not ordinarily apply to goods shipped within the EU from an EU production location.
Prices and promotions may change for future orders. A later price change does not alter an order already accepted at an agreed price.
Payments are processed through the payment options offered at Shopify checkout. Payment-provider terms may apply to those services, but they do not replace our obligations as the seller.
7. Placing and confirming an order
Before submitting an order, you can review its contents, selected options, delivery details and total price. Submitting the order through the payment confirmation control creates an obligation to pay the displayed total.
Your order is an offer to purchase the selected products. We accept it when we send an order confirmation expressly confirming the purchase. A payment-provider receipt alone is not necessarily confirmation of acceptance.
We will provide confirmation by email. Please retain that email and the terms and policies supplied with it.
If we cannot accept an order, for example because the product is unavailable, payment fails or the requested content cannot lawfully be printed, we will notify you and refund any payment collected for that order without undue delay.
We will not substitute products or increase an accepted order’s price without your agreement. Any correction of an obvious error will be handled in accordance with applicable law, rather than through an unrestricted right to change or cancel your purchase.
8. Order changes and cancellation requests
As stated in our Returns & Refunds Policy, you may request cancellation within 12 hours of placing your order by emailing contact@dunboss.com with your order number. We will honour this cancellation window.
After that period, please contact us as soon as possible. We will confirm whether a change or cancellation can still be accommodated before production progresses.
These operational cancellation arrangements do not replace or shorten a statutory right of withdrawal where that right applies. Starting production of a t-shirt with a standard store design does not, by itself, remove that right.
9. Shipping, delivery and responsibility for the parcel
We deliver only to the European countries supported at checkout. We do not currently deliver to the United Kingdom. Available destinations, delivery charges and delivery estimates are provided through checkout and our Shipping Policy.
Products are printed on demand, so delivery involves both production and transit time. An estimate does not remove your legal rights if delivery is late or does not occur.
Unless a different delivery period has been expressly agreed, we will deliver without undue delay and no later than 30 days after the contract is concluded.
If we do not deliver within the agreed or legally applicable period, you may require delivery within an appropriate additional period. If we still fail to deliver, you may terminate the purchase and obtain reimbursement as required by law. You do not have to grant additional time where the law permits immediate termination, including certain cases where delivery is refused or an agreed delivery deadline is essential.
For consumer purchases, the risk of loss or damage normally remains with us until you, or a person you nominate other than the carrier, physically receives the goods. The statutory exception applies where you independently commission a carrier that we did not offer.
Contact us if your parcel is missing or your product arrives damaged. We will investigate and provide the remedies required by law. Carrier delays or our use of a production partner do not automatically release us from our responsibilities to you.
10. Withdrawal and change-of-mind returns
If you are an EU consumer purchasing a t-shirt with a standard store design, you generally have 14 days from physical receipt to withdraw from the purchase without giving a reason. Statutory starting-date rules apply where an order is delivered in separate parts.
A product is not excluded from this right merely because it is printed after ordering. Selecting an ordinary available size or colour does not, by itself, make a standard-design t-shirt clearly personalised.
To exercise withdrawal, send an unequivocal statement to contact@dunboss.com or use another withdrawal method made available by us. You may use the model form below, but doing so is not compulsory. Exercising this right does not require our prior approval.
You must send the goods back no later than 14 days after notifying us of withdrawal. Contact us for practical return instructions. Unless we provide a different authorised return address, returns may be sent to the seller’s address stated in Section 1. Do not send returns to Printify or a print provider unless we expressly instruct you to do so.
You bear the direct cost of a change-of-mind return, unless we agree otherwise. This does not apply to costs we must bear when goods are defective or incorrectly supplied.
You may inspect the goods as reasonably necessary to establish their nature, characteristics and functioning. You may be responsible for diminished value resulting from handling beyond that level. Inspection does not automatically disqualify a return.
For a withdrawal from the whole purchase, we will refund the payments received, including the cost of the least expensive standard delivery option we offered. We do not have to refund the additional cost of a more expensive delivery option you selected.
Refunds are made within 14 days after we receive your withdrawal notice, using the original payment method unless you expressly agree otherwise, and without a refund fee. Unless we have offered to collect the goods, we may withhold reimbursement until we receive them back or you provide evidence of dispatch, whichever occurs first.
Mandatory withdrawal rights applicable to consumers in other supported countries remain unaffected.
Exception for clearly personalised products
The change-of-mind withdrawal right does not apply to goods made to your specifications or clearly personalised, such as a t-shirt printed with your own photograph or individually requested content, where the statutory exception applies.
This exception does not remove your rights if the product is defective, damaged, incorrectly printed or otherwise not in conformity with the contract.
Model withdrawal form
Complete and send this form only if you wish to withdraw from an eligible purchase:
To: CORBAN PETRU PFA, Intrarea Baladei nr. 3, Domnești, Ilfov, Romania; contact@dunboss.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
Goods:
Order number, if available:
Ordered on:
Received on:
Consumer’s name:
Consumer’s address:
Signature of consumer, only if submitted on paper:
Date:
11. Defective, damaged or incorrect products
We are responsible for supplying goods that conform to the contract and applicable legal requirements. These rights apply to both standard-design and personalised products.
EU consumers benefit from a minimum two-year legal guarantee of conformity from delivery, subject to the applicable statutory rules. More protective mandatory national rights remain unaffected. This is not a separate guarantee against damage caused by misuse or ordinary wear.
Where goods do not conform, you are entitled to the remedies provided by law. These normally include repair or replacement free of charge, subject to the statutory rules on impossibility and disproportionate costs. A price reduction or termination and refund are available in the circumstances established by law.
Where Romanian conformity law applies, repair or replacement must be completed within a reasonable period not exceeding 15 calendar days, agreed in writing, from notification of the non-conformity, without significant inconvenience. Additional statutory rights, including replacement for non-conformity identified within the applicable initial 30-day period, remain unaffected.
Email contact@dunboss.com with your order number and a description of the problem. Clear photographs are helpful, particularly for printing defects, but we will arrange an appropriate alternative assessment where photographs cannot reasonably establish the issue.
Please report visible delivery or printing problems promptly, preferably within 30 days of delivery, to help us handle the claim with our production partner. That reporting request is not a deadline that limits your statutory rights against us.
Do not return a defective item before contacting us for instructions. A physical return may not be necessary. If a return is required for a valid conformity claim, we will arrange or cover the necessary return costs.
12. Website content and lawful use
Website text, branding, photographs and other materials belong to us or their respective rights holders. You may use the website to browse products, make purchases and exercise your customer rights. Other reproduction or commercial exploitation requires permission unless permitted by law.
You must not use the website to submit unlawful content, infringe others’ rights, commit fraud, distribute malicious software or interfere with security or normal operation.
We may proportionately restrict access where reasonably necessary to address unlawful use or a security risk. This does not extinguish your rights concerning an existing purchase, refund or complaint.
13. Privacy and communications
Our Privacy Policy explains our processing of personal information, including information used for orders and any uploaded personalisation content.
We may send service-related emails necessary to manage your order, delivery, return or complaint. Promotional communications are handled separately in accordance with applicable consent and electronic-marketing rules. Purchasing a product does not, by itself, constitute consent to every form of marketing.
14. Responsibility and limitations
We do not guarantee that the website will always be available without interruption. We will take reasonable steps to address problems affecting our services.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights, statutory product-conformity obligations, or liability for fraud, intentional misconduct, gross negligence, or death or personal injury where applicable law prohibits limitation.
Our use of Shopify, Lovable, Printify or a carrier does not remove our responsibilities as the seller. Products are not sold “as is” in a way that overrides their agreed description or legal guarantees.
15. Complaints, applicable law and disputes
Please send complaints to contact@dunboss.com, including your order number and a description of the issue. We will investigate and seek an appropriate resolution.
Consumers may also contact Romania’s National Authority for Consumer Protection (ANPC) at https://anpc.ro/. Information about its Alternative Dispute Resolution service (SAL) is available at anpc.ro. Access to and participation in an ADR procedure are governed by the applicable rules; this clause does not impose compulsory arbitration or remove access to the courts.
These Terms are governed by Romanian law. Where applicable consumer-law rules provide you with mandatory protection under the law of your country of habitual residence, the choice of Romanian law does not deprive you of that protection.
You may bring proceedings before the courts available to you under applicable consumer-jurisdiction rules, including the courts of your place of domicile where those rules so provide. These Terms do not impose exclusive jurisdiction in Romania on consumers.
16. Changes to these Terms
We may update these Terms for future website use and future purchases. The updated version will show its effective date.
The terms agreed for an existing order continue to govern that order. Posting an update does not retrospectively change your purchase or reduce rights you already acquired.
If a provision is invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law. Mandatory consumer protection takes precedence, and ambiguity is interpreted in accordance with applicable law.
17. Contact
CORBAN PETRU PFA — DUNBOSS
Intrarea Baladei nr. 3, Domnești, Ilfov, Romania
Trade Register number: F23/774/2015
CUI: 34807820
Email: contact@dunboss.com
Telephone: +40 753 065 853